Please read the following before placing your order!

**WE HAVE AN EXCHANGE ONLY POLICY - NO REFUNDS**

It is very important that you understand the terms and conditions that you are Purchasing a wig under. We do not want to waste your time and money, nor ours. Although it is our #1 priority to give you the best SERVICE possible, we must both adhere to the following policies. We do want your business and it is our goal to make you happy and have a good Online experience, but if you do not agree with any of the conditions on our site, please do not use it. We are always here to help you, e-mail or phone us regarding any of your concerns before Ordering so we can make you feel confident about your purchase.

• Sometimes you receive a wig and it is not the color you thought, no problem.....You may exchange your unworn merchandise for greater or equal value. If the replacement is of greater value, you will be charged for the difference in If choosing a less expensive item for exchange, there are no refunds for difference in price but you may include styling products or other accessories of your choice to make up the difference. You are responsible for all S&H charges. If your original purchase was $86.00 + $7.50 S&H you will receive an exchange credit of $86.00. If your exchange order is a wig for $86.00 you will be charged $7.50 S&H charge. Returned merchandise must be in saleable condition, unworn and undamaged, in the original packaging with tags still attached. If there is any discrepancy the Wig will be returned. Exchange requests must be made within 3 days of receiving your order.There is a $7.00 restocking fee on each item exchanged. No more than 1 exchanges allowed from one original purchase.
• Before returning your item for exchange, you must request a Return Goods Authorization (RGA) via email from mane@manestreethair.com. Your RGA request must include your Order # Your name, address and phone number (email address helpful, but not required) Brand, style and color of the item you're requesting as a replacement. Invoice number from the receipt you received with your wig. No returns will be accepted without an RGA. The RGA number must be enclosed along with the item upon return.
  You can exchange one time only.
• Important: We cannot process your exchange without the invoice number from your receipt, so please keep it in a safe place in case you need to make an exchange.
  We reserve the right to limit the number of exchanges.
• Authorized returns to Wigs 4 You/ Mane Street Hair must be shipped freight prepaid and (this is IMPORTANT) marked as 'Returning Canadian Goods' on the Green Declaration Sticker (ask your Postal Rep.) If you need further clarification, give us a call 1 877 529 2444. Collect shipments will be refused. No handling charges will be accepted by Wigs 4 You/Mane Street Hair. All returns must be received by Wigs 4 You/Mane Street Hair within 10 days from date of receipt of wig.
  If you are going to Return the Parcel via a courier (UPS, FEDEX etc). it is essential you get in touch before doing so, for the Shipment will not be accepted, until we give you specific instructions on how to return this way.
  
• Where returns are accepted for product defect, Wigs 4 You/Mane Street Hair will reship the same style and color at no cost, with prepaid freight. Any freight reimbursement will be based on the least expensive method of shipment. As stated above, an RGA is required.
• Claims for damaged shipments must be filed directly with the carrier.
  Due to State/Provincial and Federal Health Department Regulations concerning matters of hygiene for personal use items, absolutely no refunds for wigs or hair additions can be made.
  No returns will be accepted without an RGA. The RGA number must be enclosed along with the item upon return.

Privacy Statement for Mane Street Hair

Mane Street Hair has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: Mane Street Hair.
Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

This site contains links to other sites. Mane Street Hair is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products, and services. We collect visitor's financial information (like their account or credit card numbers). Financial information that is collected is used to bill the user for products and services.

We run contests on our site in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users information about our company. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Public Forums
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Security is controlled by RealInternet.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

You can send email to mane@manestreethair.com

Correct/Update
This site gives users the following options for changing and modifying information previously provided.
email mane@manestreethair.com
call the following telephone number: 905 529 2444

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Administrator - Mane Street Hair - 793 Main St. E. - Hamilton, Ontario Canada, - L8M 1L5
mane@manestreethair.com

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